Sunday, November 30, 2008

Protecting Clients' Confidentiality


As a therapist, it is important to keep your clients' confidentiality. I utterly dislike it when therapists gossiped about their clients. That is (1) extremely non professional and (2) it is a negative energy exchange. I only share case stories for example, there is a person who was this or that, and when you use this technique you will be able to etc etc in my classes. No names, no nationality and often, gender also not mentioned.

As you know, one of my specialisation is Chakra Scan and Energetic Enhancement. This is where it is even more important for me to protect my client's confidentiality and privacy because I SEE really deep at times. When I first started out being aware of this gift, I didn't know what it was and so had an experiential stage where I did it with friends so as to obtain feedback. Even then, it was only with friends who I know holds the same value of "confidentiality" as me. When I grew confident that it was truly a gift, the feedback was now only needed directly from clients.

My pool of clients, both in Singapore and overseas, are growing because (1) I am very good at what I do and (2) they know I protect their need for confidentiality and privacy. Some of them may start off being surprised that I will not "scan" another person and tell them about that person eg a wife asking me to scan her hubby. I would decline the engagement and they can look elsewhere. More often than not, they grow to respect my choice and decision cos' they know when they are my clients, I will protect their privacy too. In fact, many couples or friends do not even know that each party is my client.

The only time when I will not protect the client confidentiality is if there is a threat to the person's life. As you know, another of my specialty areas is emotional relief. If I scan and I SEE suicidal tendencies, I will let the client know that I am aware and how we should proceed with this. For example, yesterday when working with a client, I SAW that the person on several occasions contemplated suicide. I checked with the client who confessed that yes, it is true. I gave the client two choices, either (1) give me a promise that it will not happen and/or (2) that I am allowed to speak with the client's family members to alert them cos' it would never have crossed their minds that the client was feeling so. The client accepted both choices.

Be unto others how you would love them to be unto you. And be. No excuses. No victim mindset. No waiting for them to be first. You just be.

4 comments:

Kenneth said...

Good one Bernie!

IMHO, you might want to include a little part into your next QT workshop as people may not be aware of the therapist role and professional ethics.

Bernadette Chua said...

Great idea! Thanks! Bingz suggested to me sometime back that I might want to do a separate course to help new therapists get started eg how to manage clients, react to situations etc etc. What do you think? :)

Kenneth said...

That is a great idea!

Perhaps a QT enhancement workshop to work on the therapist-client relationship building and management portion e.g. role of therapist, professional code/ethics, language pattern, counseling skills, etc...

Unknown said...

Great IDEA!!! I like what Kenneth is suggesting. I'm IN ! Love it!

Thank you!